Alberta Blue Cross®—member app

Alberta Blue Cross

About this app

Get paid faster and avoid delay with all you need to access your benefits in one place. With the Alberta Blue Cross® app 100 per cent of health claims can be submitted online, saving you time and money. Simply sign in using fingerprint or facial recognition to take full advantage of being an Alberta Blue Cross® member today.
The app offers several convenient features such as
• your ID card—making it nearly impossible to forget at home,
• online claims submission—in most cases payment is available next business day,
• real-time claims history—find out if a claim has been processed with direct deposit date,
• cancel or modify a claim—quickly make changes without phoning or waiting on hold,
• upload receipts—take a photo of your receipt and upload,
• benefit lookup—whether it is for prescription drug, health or dental, you can look up eligibility, how much of a benefit has been used and see when your next full-maximum is available,
• direct-bill provider lookup—through google maps, find providers near you who direct-bill,
• Balance®—your online wellness platform,
• direct deposit—sign up or update your banking information and stop waiting for cheques in the mail,
• premium payment—avoid disruption by changing your payment dates or frequency and make your payments online,
• personal information updates—prevent errors and easily update your email, address or phone number, and
• documents and resources—view your account balance, letters, bills and tax receipts.
With all of this and more, we hope you will give the Alberta Blue Cross app a try.
Are you having any trouble? Please contact us at [e-mail].

Ratings and reviews

Not very user friendly. Additionally you can't take screenshots, and for some reason none of my pdf handlers on my phone are sufficient to open the pdf that is created after submitting a claim. Update: Sept 9, still sucks. Can't scroll up in pdf reports so once you've scrolled down you have to close it and run the report again. Or, you can use the website instead and actually have it work... Big company with apparently only peanuts for the app development or maybe they just hired the wrong ppl.

Lots of bugs, and loading errors, just as frustrating as back when we had to mail in our claims only to wait a week to find out there's a error..

Works as expected, but I wish companies would name their apps with the company name first. I have dozens of apps on my phone, and it takes a while to find an app when it's named "Member app". Naming it "Alberta blue cross" or "AB Blue Cross Member App" would make way more sense.

What's new

We have heard your feedback and the app has been updated to include bug fixes, performance improvements and enhanced access so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at [e-mail].