Unreliable. Should be a great app. Used to function very well prior to updates. Current version has issues with crashing mid-operation ( during transfers, etransfers and deposits). The camera function crashes during deposits ("operation cancelled"). Also the app will claim that an amount on a cheque vs the amount entered in the app don't match when the values are identical. When this happens the app needs to be closed out, then you have to sign in again repeatedly. Not happy at all.
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I've emailed customer service twice over this issue, and nobody's addressed it yet. I liked this app, up until I had to get a new card a couple weeks ago. When I entered my new card #, suddenly the "Quickview" no longer works, and I relied on that a lot! I tried logging out and back in, I tried using a different name to remember, and I have uninstalled and reinstalled the app, but nothing has helped. When I go into settings, click "Remember Me", save it and go back, it isn't saved. Please fix!
2 people found this review helpful