Patrick Q
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app isnt grrat. While selecting items is easy it's difficult to impossible to redeem points as the system directs you to do things then won't let you do them. There are also some functions in the app that are annoying like not being able to zoom in on a product, and not being able to have the account synched with the pilot website order account. You also can't update your phone number in the profile.
Sang-gon Lee
I like pilot coffee, but this app is pretty bad. Touches often don't get registered, and the "select time for your order to be ready" gets completely ignored. I mean, the whole reason I wanted to use this functionality was so that my coffee and food don't get cold. 1 minute after I put in an order, I get a notification "your order is ready!". Thanks for the cold coffee.
4 people found this review helpful
DH MacDonald
Pilot is great and the app is pretty good. It's a little non-intuitive in places (pick up times are tricky to change if you're returning to an order you started earlier but couldn't complete), but maybe I'm just not used to it yet.