Will only allow picture of service provider's receipt. Recommend adding pdf format to option. F.Y.I. Receipts are also sent as pdf's via email. Not useful for me.
Check your storage permissions!! Updated review; I use this all the time to submit receipts. Until I read someone's review about storage permissions needed, it never started the upload progress remaining at 0%. I've emailed them about the problem and they claim that it's the first they've heard of it! To fix this go into settings, apps, ez claim, permissions and turn on storage. Pictures upload now no problem!
Contacted support. Their recommendations didn't work. I have uninstalled and reinstalled 3 times, ensured that the pics are of appropriate size and the app simply no longer works. It stalls when you press the submit button. Very disappointed.
App crashes I would love to be able to submit a claim unfortunately every single time I take a picture of a receipt the app crashes!!!!! Please fix the problem. This app actually has potential
Android permission After few attempts and figured the app storage permission was restricted. I think you will need an app update for newer android os devices so storage permission gets prompted to grant access. Standard users will not know what's going on and think the app is broken and always stuck at 0% submit percentage.
Please fix! I downloaded the app and im having trouble getting the photo to load. It finishes 100% and then it says error. I need this app to file claims please help!!
What’s New in Version 2.2
• View your benefit coverage – including benefit period and balance remaining, coverage maximums, deductibles and reimbursement levels
• Access your Explanation of Benefits (EOB) statements
• Enhanced security features when connecting with a new browser and/or device
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