Need to log in for each session and mistaken passwords auto-lock you out very quickly with no online recourse to unlock.
Pretty good app This is mostly a great way to submit claims and stay updated on how much coverage you still have. My only suggestion would be to change how access to submitting claims works if you haven't responded to an audit. It would be better to leave the menu navigation there, but have it take you to a notice that you need to submit a receipt for audit. Otherwise, it is very easy to not realize that you have to do this.
Crappy app Some functions, such as balance of certain benefits, doesn't work probably due to privacy issue. But if it doesn't work fully, then why made it? At least e-claim works, but the automated email reply is poorly set up. I am guessing it sends a reply after certain amount of hours after submitting an e-claim. Problem is that it has sent me email at 4am and another time barely passed 7am. Also the email is utterly useless because it doesn't tell you whether your claim has been approved or not.
Very easy to navigate This app answers all of your most common questions when it comes to your benefits and even gives you that edge like finding the providers that are associated with Great West Life and much more. I love it!
It sucks Keeps closing on me get half way through a claim and then bye bye start over again
Great app. Fast simple and easy to use