
Fred Dilkes
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I found what I was looking for but .. the app is not especially user friendly .. pages are awkward navigate. it struggles to switch between dental and medical coverage. whatever you do, keep a pen and paper handy. it seems to have many unexpected biometric sign in steps. ... the app is a decent last resort but it might be easier just to use a laptop browser.

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Do NOT attempt to make a claim or any other multi-step activity using this app without first printing all necessary information. It cannot multitask, & calling customer support is not going to fix that. It refreshes after user switches back & forth between apps (such as when retrieving info from an email or invoice to make a claim). Useless for any purpose other than as a visual reminder to visit the website upon access to a desktop computer.
3 people found this review helpful

Lorenzo Serrano
Okay, this is ridiculous. I'm having technical issues on the website signed in on my computer, and now I'm having technical issues signing in on the app! What's going on? Why are your online services bugging out right now? How do you expect anyone to manage their accounts online when your services aren't even working? You guys need to get on top of this, ASAP!