HSBC Canada

HSBC

About this app

The HSBC Canada app has been specially built for our Canadian customers*, with reliability at the heart of its design.

Enjoy security and convenience with these great features:

• View account balances – View the balances of your local and globally-linked banking, credit card, mutual fund and RRSP accounts
• Send and receive money – make local and foreign currency transfers and pay bills; send money wit INTERAC e-Transfer using your mobile number or email

• Mobile cheque deposit - deposit your cheques by taking a picture of it with the app
• Message us – send us a secure message
Plus much more.

Getting started is easy!
• If you're new to online banking, you can now register through the mobile app
• Already a customer? Log on with your existing online banking details

Download the new HSBC Canada mobile banking app today to enjoy the freedom of banking on the go!




* Important note:
This App is provided by HSBC Bank Canada and its subsidiaries (HSBC Canada) for use of existing customers of HSBC Canada only. Please do not download this App if you are not an existing customer of HSBC Canada.

HSBC Canada is regulated in Canada by federal and provincial regulators for banking and investment activities. 

Please be aware that HSBC Canada is not authorised or licensed in other countries for the provision of the services and/or products available through this App. HSBC Canada cannot guarantee that the services and products available through this App are authorised to be offered in other countries. 

This App is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of any marketing or promotional material is restricted.

Ratings and reviews

Deposit via cellphone is terrible. Try to do it many times. Most of them got failed. After months, this feature improved better on cheque image capture. However, this time the app fails on the recognition of the dollar amount of the cheque and keeps me asking to match the amount I input in the system with the one its recognition. Frustrated again.

This app is honestly bare bones, sure, it let's you check your balances and move money... but good luck trying anything else. It's a shame, coming from BoA and Chase apps, this one leaves a lot to be desired. I mean gof forbid you'd want to pay your credit card balance straight from the credit menu, right? You have to write down the amount, go to transfers, pay a bill, select your main account, then the credit account, the write the amount down yourself and then pay... come on.

Extremely limited options, especially since the only thing you have with HSBC is one of their credit cards. My main issue is that my phone (Pixel 4) has the face-ID option, but the app does not offer it to log in; the other option I am offered is fingerprint-ID, which my phone does not possess. As a result, when I try to log in, I get a message asking me for my finger-ID, and nothing else. It's as if the app doesn't register that my device uses another way of unlocking apps that's not finger-ID.

What's new

General bug fixes and enhancements