Lucky Mobile My Account

4.4
68.6K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Manage your Lucky Mobile services right from your phone, on the Lucky Mobile network and on any Wi-Fi network. Using the app does not require data –you do however need data or a Wi-Fi connection to download the app.

What you can do with the app:

• Activate with an eSIM or a SIM Card
• Register for Automatic Top-Up
• Check your balance and Top-Up your account
• Manage your Plan and Add-Ons
• Monitor your usage
• Track your Lucky Rewards progress
• Chat with us
And much more
Updated on
Jun 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
67.8K reviews
Tom Stuart
May 23, 2025
customer service was horrible. I was stranded out of town with a blown motor in my car. I am not able to walk to a store to purchase a top up card all I had was cash. my monthly plan expired that day. I was able to chat with customer support. all I needed was to send one text message. they couldn't help me out. 2 years of being with them and they couldn't let me send one text message to get my friend to come basically rescue me. get me to town and a top up card was on my list. 👎
3 people found this review helpful
Did you find this helpful?
Lucky Mobile Canada
May 23, 2025
Hi, we’re sorry to hear about your experience. Please email us at luckyappsupport@luckymobile.ca with your account details and a brief description of what happened. We want to help.
Ronald Babcock
August 15, 2024
Don't service pass add ons. You would think buys a service pass to add data would allow to use the data network at full speed, but nope they do not. At least my experience with them. They seem to run slower then normal. I bought a 3 gb Data service pass for 15 bucks and I'm getting any faster service then if I had run out of data. It is scam and money grab lucky mobile
3 people found this review helpful
Did you find this helpful?
Lucky Mobile Canada
August 15, 2024
Hi Ronald! Thank you for your feedback. For us to assist, please contact customer support via https://www.luckymobile.ca/support/get-in-contact/contact-us. They are available to help you through phone, chat, and through store. Thank you!
Ms Darla DeJong
June 2, 2025
Hello, all My experience with this app isn't any good. I found myself having trouble setting up new features, asking the chat box questions and getting nowhere. it's a task in a half to try to speak to an agent and the numbers that pop up on Google to contact Lucky only advise me to use the app. It's horrible to need human help and getting NOWHERE! I'm doing all the work, activation, data entry, phone number selection and phone plan. I feel like an unpaid employee and should receive a discount
1 person found this review helpful
Did you find this helpful?

What’s new

We’ve fixed bugs and made improvements to make your experience better.