Virgin mobile is a pack of liars. They will do anything to get your money. Iv been a customer for 9 YEARS and they have lied, stolen and generally deceive whenever possible. I cancelled my contract and now the app won't log in... Good luck getting your final payment...
Honesty goes a long ways.What one is told when purchasing this phone and what is to come when one gets this phone are two different things. So in my case I cauterize this as taking advantage of your customer. I will return this phone and cauterize it not worth the time nor money. I classified it as not worth a dime. It's all based on lies A.M.K.
If I could I would give this 0 stars i would! its awful i have had issues with this app since 2014 and i had deleted it and i just re downloaded to see if you guys have made a better app but NOPE this APP IS AWFUL it never ever loads properly and i can never see any of my information. You guys are a tech company and you dont even have a functioning app after years and years of developmsnt come on pick up the pace here guys an app that works is a basic requirement for a phone company to have in 2017
For the third month in a row I've had to pay my bill either late or on the last day because this app won't let me login. When the app doesn't auto log me in and I try to enter my information it says my password doesn't work. when I try to recover my password it's says my account number doesn't exist. It's extremely frustrating.
Been with virgin since I got my first cell phone. Never had any issues with them. Customer service on point. The app does have some minor bugs but nothing I can't work around.
Android app does not work in LastPass. Requires continuing needless logins. Fire the Bell-Virgin software developers. Another Canadian rip-off telecom company. Use at risk to your own wallet!
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