Nelson Muntz
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Update!: Year's later, same issue. Guess they really don't care to make it work. Good job support crew. Yes,I've updated the app several times. "Oops! We lost you. *blushing* Please try again." Is the meaningless message I get when trying to launch the app. Has been happening for several weeks now. Guess I no longer have access to my benefits. Thanks!
23 people found this review helpful
Virgin Plus
April 19, 2024
We thank you for your interest in our app. For better assistance, please share the issue you are facing with the app on mybenefitsapp@virginplus.ca
Shauna Ruel
App suffers from a general lack of personalization options: Lack of dark mode is a pain in the eye; Filter tab doesn't include option to filter by category (food, fashion), only location and type (online, in store). Current version seems to be running smoothly, but performance issues have been consistent enough in the history of the app that I expect them to reappear, and they range from minor (scrolling bugs) to major (automatically booted/logged out from the app upon opening).
17 people found this review helpful
Virgin Plus
February 1, 2024
We thank you for your interest in our app. We will check this with our technical team. If you have any other issue please contact us at mybenefitsapp@virginmobile.ca
Garnet Black
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Useful for getting coupon codes for discounts at some retailers. Hate the Light Mode with the current update (really bad for photosensitivity), miss the easier on the eyes Dark Mode that previously was used. As suggested, reinstalled app, which did correct the problem with the scratch holiday contest not showing the answers to the math problem. Still wishing that I didn't update however, the unoptional Light Mode is painful to look at.
24 people found this review helpful
Virgin Plus
December 18, 2023
Thanks for your kind feedback. We would consider it seriously in future updates. If you have any suggestions or questions, please feel free to contact us at mybenefitsapp@virginplus.ca.