
Matthew Frowde
Only used the visa application portion. When it works it's great - super quick. Easy scans etc all information uploaded. However when it doesn't you appear to be completely screwed. The application number served up by the app is not recognised by the immigration department - so if something goes wrong with an application - no one that you can get through to is able to help as no valid reference number is provided. I currently have 4 good visas and 1 left hanging and no way to progress it.
12 people found this review helpful

Piseth Mao
Anytime I scan the passport and try to save it, the 'no Internet connection' error occurs. I have to switch between WiFi and 5G and try many times before it saves. The MRZ scanning sometimes could not retrieve correct information, so please always double check after scanning.
2 people found this review helpful

Jonathan Chivon
Unstable and sometimes confusing. I had already applied before arriving, but when I got there, the officer simply said, "Can't find it in the system!" I had to queue up and apply again on their iPad, wasting time!
4 people found this review helpful