The app is unstable, buggy, and impossible to use. Trying to send an email to CC is impossible on desktop, laptop, and cell. Their customer service takes from 10 to 35 minutes to answer the phone. BTW they are in the phone business. Just saying. Guess I will have to drop them and go to AT&T or Verizon. It is nuts trying to use.
I love the company, but this app lags badly as in loading is far too slow. With this new phone thought maybe would speed up; no. Match the app with outstanding customer service (even with average 15 min wait time).
Once again, Consumer Cellular has expanded their plan features and not what they charge for excellent service. They excel in providing services.
Once again, the auto login stopped working. Still can't login despite manually putting in the correct information. Useless!
C.C. is a good carrier, I really Struggle with a lot of the apps. But that's because of my inability to use it!
This is a poorly designed app. Five star rating on the Consumer Cellular service but one star on this app. The option to email Consumer Cellular has returned an error for 2 years even though the issue has been reported to them twice. The app name My Consumer Cellular is misplaced in the alphabetized app drawer. The app should be renamed Consumer Cellular. In the Google Play Store, the user's apps Installed Apps tab does not include Consumer Cellular after installation. Coupled with other complaints and issues listed elsewhere in these reviews, users should avoid this app and simply use the web to log on to the consumer cellular site which is mobile friendly and looks just like the app. I think Consumer Cellular needs to put as much effort into their app as they have into their fine customer service and the phone text and data solutions that they provide for their customers.
This update fixes occasional crashes on login and when viewing AARP information, along with other, minor issues.
With Samsung Mobile Print, you can directly print to Samsung Printers.