myCONCORDIA

CONCORDIA

About this app

myCONCORDIA is the customer portal for CONCORDIA health and pension insurance. The myCONCORDIA app supports you in managing your insurance documents. Submit your invoice digitally, show your virtual insurance card on your smartphone, keep track of your insurance coverage, benefit statements, and payments, or simply contact us – anytime, anywhere.

Key features:
+ Easy login using biometric data (fingerprint, facial recognition)
+ Digital submission of your invoices
+ Virtual insurance card
+ Insurance coverage, premium invoices, and benefit statements accessible at any time
+ Direct access to concordiaMed 24-hour health advice
+ Direct access to the Health Compass with answers to questions about health, illness, and treatment
+ Easy contact

Security:
CONCORDIA attaches great importance to protecting your privacy. Therefore, myCONCORDIA meets high standards in security and data protection.

Requirements:
+ You are insured with CONCORDIA
+ You have a valid myCONCORDIA account

Registration for myCONCORDIA:
Information on myCONCORDIA registration can be found at https://my.concordia.ch/registration/personalien

Support:
If you have any questions, please contact myCONCORDIA Support:
Phone: [phone] (Monday to Friday, 8:00 a.m. to 6:00 p.m.)
Email: [e-mail]

Ratings and reviews

Update: It works once you make sure your android includes French in your phone settings (not keyboard). I can confirm that the app remains in German, despite changing the language in the app, on the MyConcordia website, restarting the app, uninstalling the app and choosing "fr" at the welcome screen and everything else I can think of. This makes the entire app totally useless.

Everything is in German! You can’t change the language until you’re logged in. And to make matters worse, logging in has become a nightmare — the app keeps showing error messages… in German. I’m using ChatGPT to get past the language barrier, but something else still isn’t working. So frustrating!

there is an issue with the way scans get processed. If I submit a PDF version of a document, it happens all the time that it is rejected because unreadable. The PDF is perfectly OK. I suspect they apply some sort of image processing when submitting receipt, and that messes up the submitted document.

What’s new

Diese Version der myCONCORDIA-App beinhaltet:
+ Behebung diverser Fehler

Die myCONCORDIA-App wird regelmässig aktualisiert. Laden Sie die aktuellste Version herunter, um von allen verfügbaren Funktions- und Sicherheits-Updates zu profitieren. Vielen Dank, dass Sie myCONCORDIA nutzen.