
David Webb
I like the app, although I only use it to plan a journey. One missing feature that I would really like to have is to be able to set an alarm(notification/reminder?) to be triggered some settable time before a stored journey starts. The SBB app has this .... Many thanks.
ZVV Zürcher Verkehrsverbund
December 29, 2025
Vielen Dank für Ihr positives Feedback und den konkreten Hinweis. Es freut uns, dass Ihnen die App gefällt. Die von Ihnen erwähnte Erinnerungsfunktion nehmen wir gerne als Verbesserungsvorschlag auf. Beste Grüsse, Ihr ZVV

E J
Do not use, it is terrible, impossible to even log in. It forced me to get something called SwissPass, which never worked, and I was unable to sign in. Then I started getting emails that somebody tried to log in to my account from Morocco. Possible scam, be very aware! I spent half an hour on this app on a tram stop trying to get a day pass and it failed completely.
ZVV Zürcher Verkehrsverbund
December 19, 2025
We regret the negative experience you had with the app. We understand how frustrating it must have been trying to get a day pass under these circumstances. Please contact our support team so we can investigate your issue, help you access your account, and ensure you can use the app without problems. Best regards, your ZVV

Mark Brophy
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Getting worse now. Doesn't work with saved credit cards so setup is painful. Was: 4 stars because it supports frquent journeys now, though the UX is still kinda unintuitive. Previous: Check-in tickets make life much easier, though I'd still prefer to buy the ticket I always buy with one click. Last time I forgot to checkout until I was on a flight to San Francisco. Previous: Really poor UX, takes something like 10 clicks to buy the same ticket I buy nearly every time, when it could be 1 click.
6 people found this review helpful
ZVV Zürcher Verkehrsverbund
January 4, 2022
Thank you for your feedback. If you have any problems purchasing tickets, please contact our customer service team on 0848 988 988 / contact@zvv.ch. Our team will be happy to help you. Best regards, your ZVV