3.1
91 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The My Lugano app is the new official platform of the City of Lugano. The app allows you to:

- book and purchase entrances to social, cultural and entertainment facilities, events and activities in the City of Lugano;

- manage purchased tickets and personal cards within a convenient and practical Wallet (digital wallet). From the Wallet, holders of a Lugano Card can digitize it or renew it, while those who are not yet registered can purchase a digital MyLugano Card;

- view your balance of LVGA Points, the new digital currency introduced by the City, at any time; for MyLugano Card members it is possible to receive discounts from affiliated partners in the form of cashback, accumulate points and spend them on further purchases from partners;

- explore the digital showcases of MyLugano Card partners: discover their offer of products and services, their contact details, discounts and promotions dedicated to members.

The app designed for those who want to experience the city: you can buy tickets at your favorite facilities, benefit from discounts dedicated only to MyLugano members, get to know all the circuit partners from the comfort of your smartphone.
Updated on
Feb 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
91 reviews
Andras Kertesz
March 3, 2024
Extremely slow and bad in typing. How can the city of Lugano have such a terrible app?
1 person found this review helpful
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Tamara Tubić
February 13, 2024
Can't even register, it keeps crashing down.
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Arianna Bellanca
December 16, 2023
Unusable app, full of glitches, unresponsive, impossible to move from one page to the next. Definitely needs updating!
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Città di Lugano
December 19, 2023
Dear user, thank you for your feedback. We apologize for the app difficulties you've encountered. Your experience is valuable, and we're actively addressing your concerns with an updated version. For further details or questions, please contact us at my@lugano.ch. Your satisfaction is our priority.

What's new

Hello MyLugano users! We are excited to present the new version of the app, which introduces significant improvements to make your experience even more extraordinary.

With this new version, we have completely redesigned the app's login graphics. MyLugano is now faster, more responsive, and ready to use.

Fully enjoy the benefits of an enhanced user experience!

Shop, save, and experience the digital revolution in Lugano with MyLugano!