I am unable add payment method with the new update of swisspass login. Always throws an error. The app has become unusable to buy tickets because of this. Updated according to below comment and still face the same issue Update: thanks for the prompt response SBB. Issue is resolved
A total disaster - it is the only way to buy paperles tickets and 101 reasons to not let you buy a ticket. The only way I feel secure using the app is buy a ticket hours in advance, take my login details written down with me, and leave the app with the ticket open when I get on the train. If I can't show a valid ticket on the spot, its a 100 CHF fine. Only way to be sure is to buy a paper ticket.
New update - makes app useless. Can't add payment method, so couldn't by ticket for bus. If you are going to force the Swiss Pass login onto the app, at least make sure we can pay for tickets. Also - don't bother using if train/bus is slightly late. Can't buy tickets at or after departure time. So choice is miss train or risk a fine. Stupidity from SBB - not letting you purchase a valid ticket.
Very nicely designed app. Too bad the ticket buying function is extremely unstable and doesn't work about 1 in 3 times. Arrive 10 minutes early if you're buying tickets with the app because often it won't let you buy tickets ("no connection offers available" or "too many requests") and you're stuck either with no ticket or hoping the person ahead of you will be fast buying a ticket from the machine.
App was just fine until the update, using Swisspass, was deployed. Fingerprint ticket purchase no longer works. I cant by a ticket for certain stretches. I cant by a ticket for a train when it got delayed etc etc. It become simply useless. Fix forward pls immediately or roll back. Update: adding paymend method is back on +1 star
It was good before the update. But with swisspass login it has really really worsened - in that I am unable to purchase ticket. Even in cases when it works the login process is very very slow because the logging in necessitates opening a swisspass.ch browser. Please fix the bug immediately or move back to the older version
With every update, we try to reduce the errors and limitations that may occur during the system change. Thank you for your feedback.
• Bugfixes for payment method
• You can now also purchase your tickets via monthly invoice.
• Bugfixes for the ticket purchase
• Bugfixes for SwissPass Login
• UX improvement
SBB Mobile Business – your timetable and ticket counter when you are on the move