Very nicely designed app. Too bad the ticket buying function is extremely unstable and doesn't work about 1 in 3 times. Arrive 10 minutes early if you're buying tickets with the app because often it won't let you buy tickets ("no connection offers available" or "too many requests") and you're stuck either with no ticket or hoping the person ahead of you will be fast buying a ticket from the machine.
New update - makes app useless. Can't add payment method, so couldn't by ticket for bus. If you are going to force the Swiss Pass login onto the app, at least make sure we can pay for tickets. Also - don't bother using if train/bus is slightly late. Can't buy tickets at or after departure time. So choice is miss train or risk a fine. Stupidity from SBB - not letting you purchase a valid ticket.
This is no longer usable. The Swiss Pass transition has not only made the ticket purchase button unstable, worse, I can't get Super Saver tickets anymore on any train, whatever time or day (despite the "%" icon). I can see the same trains avaliable online with Super Saver available. Doesn't matter how slick it looks when it doesn't work.
A total disaster - it is the only way to buy paperles tickets and 101 reasons to not let you buy a ticket. The only way I feel secure using the app is buy a ticket hours in advance, take my login details written down with me, and leave the app with the ticket open when I get on the train. If I can't show a valid ticket on the spot, its a 100 CHF fine. Only way to be sure is to buy a paper ticket.
Beautiful user interface. But this is where it ends unfortunately. The most important part of the app, ticket purchasing has become so unstable, that regularly I need to reach for the traditional vending machine in the train station instead. SBB: I suggest you pull this App from the store or officially declare it as Beta version until you can deliver a stable transaction experience. Thanks.
terribile app. with the new Swiss pass the app pretend to open chrome to login, after you enter your user and pass you are still not logged in in the app (only on chrome web). please correct this issue as at the moment is useless. in addition you CANNOT view your tickets ( no login) SWISSPASS? AHAHAHAHAHA!!! Is this the best that SBB mobile IT development can make?!! disappointed :(
With every update, we try to reduce the errors and limitations that may occur during the system change. Thank you for your feedback.
• Bugfixes for payment method
• You can now also purchase your tickets via monthly invoice.
• Bugfixes for the ticket purchase
• Bugfixes for SwissPass Login
• UX improvement