mySWICA

SWICA Krankenversicherung AG

About this app

mySWICA – the easy way to digitally manage your insurance

With the mySWICA app, you can access and manage your insurance documents or contact SWICA at any time from anywhere.

The key functions
- Easy login with biometric data
- Well-organised dashboard
- Virtual insurance card
- Overview of insurance products and benefits
- Simple invoice scanning and upload to the photo gallery
- Quick contact thanks to the notification function
- Easy access to personal data and documents

Ratings and reviews

Swica is a good insurance with a terrible app which damages customer experience. 1. lack of overview of invoice status _many flag this and still there is no resolution suggesting this is on purpose_ 2. invoices that need to be refunded take ages 3. app flag that invoices claims are reviewed but there are no clear instructions for next steps prompting endless reaching out to swica by phone or email. finally, although a good insurance due to persisting problems, I wouldn't go for it again

PLEASE change the birthdate field on the website to allow mobile users to pick separately a year/month/day! When I received my confirmation email, I clicked on the link which took me to the website; I hadn't realized it wasn't the app. I could not enter my birthdate, but had to use the "calendar box." Yikes. It's insane to have to hit that back button for every month until a user reaches their birth year.

Good to use and highly appreciated that it's available in EN, has two major problems nevertheless. I can't know which of my invoices has been payed and which one have not. And I can not scan a digital photo from my phone(no upload). Everything is becoming digital these days they just assume I will always have a physical invoice. Fix that and the app will be awesome!

What’s new

Bug fixes and quality improvements