
Tara Yungkol
ePayments doesn't let users withdraw their money back. The Master Card all are blocked and you can't order the new card. To say it easier, ePayments will not return your money in any cases. They ask for my documents for verification but never give access to me even I did everything, gave everything they want. They're just a scammer!
67 people found this review helpful

A Google user
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THE WORST CUSTOMER SUPPORT! Since the beginning I've had nothing but issues with these guys! Forms for sign up, and connecting bank accounts aren't even labeled correctly causing failed attempts. Any time I have to deal with Support I have to explain my situation numerous times to numerous agents before anyone even understands/answers any of my questions! They make huge changes and don't notify their customers of fees they will suddenly come across! I can go on trust me!
70 people found this review helpful
Epayments Systems Limited
December 22, 2019
Hey, we’re sorry to see you’ve had a frustrating experience. Our support team is ready to help you and answer any questions. Get in touch at with us at support@epayments.com.

Linnéa Johansson
Epayments was great for the first few months when I used it in 2019. However, since february 2020 I have not, lika all other customers, been able to withdraw money. I have not even dared to try putting in any new money into my account as I fear they might get stuck there, or even worse - disappear on the way. I have been logging in at least once per month since february, to see if my money is still in place, but for the last 6 months or so I have not been able to access my account. When i try to log in via chrome, it says I should try again but via the phone app, and when I try to log in via the app, it says "try again, using the app". So I have no idea if my $300+ are still there.
57 people found this review helpful