Not very good for me according to my experience. I purchased two bags and some accessories, one is good but other one is defected. Screw is missing of the handle. But the return policy is irritating. We have to go and search a courrier service , and courrier service amount is above 250 rs. It's too high. Other online shopping site picked the item from us . It's better to bye online from other websites who's give us a easy return.
Order arrives very soon, but return policy is too hectic... I gave up and ended keeping the. Costly, good for nothing products. The product appear cheap in reality, plus one bottle that I ordered is actually leaking... Too bad... Club factory. Few clothes I ordered, they don't even fit me and now I'm stuck with them.. plus they have a small window of 9 day return., Where u have to search for a courier service and send the parcel back with their tracking number!! Who would comply with such process?? Earlier I had given u 4 starts.. as I liked the product, and fast arrival. But that was just once, after that, whatever I had ordered I have been disappointed.
I m buying so many products from club factory maximum were good product..... But there system are not good... When i bought the last time they are not sending my total goods ... After buying one week they are messaging that the product is out of stock...but they didn't refund my money.. When I asking about my money ... They said that "" could you plz wait a week"".... Now my question if u have not product when I am bought then why cut my money ???? Still I didn't refund my money rupees=1200.....
Worst service. Don't ever order any product. If you apply for refund they won't refund you instead they will fool you. My 1k is still with them and they are not refunding it back
I hv ordered 3 items from clubfactory and all the time i recieved a wrong sized item. Recently i ordered (SO14711441) 1 casual slim suit of size Large but recvd a Small size and had to return same thro another courier which costed me additionally 320Rs. fr a suit value of 1200Rs. Even the shoes i ordered as size 8 came as size 6. I understand that in the factory they deliver whatever unsold stocks irrespective of the sizes and only 30% will claim refund. So pathetic and unprofessional.
I bought a product from Club Factory but the product was too damaged to use .Then I requested for returning the same but they told me that they would give compensation of Rs65.And the irony is that I bought it for Rs533.I mean the level of fraudness and degradation is too high in THE CLUB FACTORY APP. I suggest all of you not to buy anything from this online store.
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