Does not work in "offline" mode even with my own lock, which makes for a terrible UX. My bike is stored in a basement and I constantly have to go back up to surface level and get a connection before unlocking. Load times at app open are long, and lock/unlock effectiveness varies drastically with no discernible pattern. It will just refuse to lock or unlock sometimes without explanation. I've tried everything I can think of to isolate the behavior, changing which button I push on the lock, and for how long. I can't reproduce failures reliably so I can't determine root cause. Length of ownership: >1yr. These issues have always persisted even with app updates.
Great idea, but... Please fix the general application error when loading the app. I need to carry my tablet around just to use my lock... Also, the app could use a unlock / lock button on its own plus a better way to manage my locks than the current list system. I'd like to see my lock's status and directly access its settings, reset it, etc.
manual unlock not working anymore just blinking randomly, really frustrating. besides the handling of the lock is rather lackluster and the build quality of the attachment is poor
Best product on the market This product used to have a few fundamental issues but the Bitlock team have persevered and now have a superb product. So if your thinking about buying a bitlock ignore older reviews.
6mths Order to Delivery Product promised to be sent out in Nov 2015, no updates for 5 months from Mesh Motion Inc. Product finally received in mid Apr 2016. Currently testing lock and app will update soon.
Really disappointing Was given this as a birthday present. App is ok, but lock has always been temperamental,sometimes opening, sometimes not. Especially the manual opening. The lock has now stopped working altogether, so I'm left with an expensive doorstop. I have tried emailing several times as suggested in other reviews but have not recieved a response. Can only suggest you look elsewhere for your bike lock.
- Improvement to Polish translations and UI