I had an email query on the difference in fees when using the "instant buy and sell" or the exchange buy and sell. I had a reply from 'Sibon' within the hour and I was simply blown away. This customer service is free, and you won't find quality like it in many places today! Thank you Luno for making me rich and happy at the same time! Thank you Sibon for your amazing assistance.
Luno states bitcoin values incorrectly on app. DO NOT BELIEVE THERE GRAPHS AND STATS EVEN WHEN IT SAYS ..UPDATED 1 MINUTE AGO...! If you sell bitcoin then Luno payout less Rands than what is expected. If you buy bitcoin then Luno supercharge value of bitcoin and you get less bitcoin value than what was expected for your Rands. REAL South African TRICKSTERS. THEIR APP THEIR STATS BUT FICTICIOUS TRANSACTION VALUES! And then they say they don't control the price of bitcoin in SA, so why then post incorrect SA bitcoin values in the first place. Why not then post the actual bitcoin figures you about the use in TRANSACTIONS?! the app works but at who's expense?
Real good app for bitcoin for Malaysians n perhaps the safest way to buy/sell bitcoins in Malaysia. But the prices aren't always accurate n so NEVER ever go for "instant buy" or "instant sell" n instead put down an order-- u can make the order to sell/buy almost as instantly if u put down an order to buy just above the current price, or an order to sell just below the current price. And that causes the fee to only be 1% instead of close to 3% otherwise using the instant buy/sell. Thanx for keeping your word on BCH but now waiting to see how i can use that. So far it's just in luno n unable to sell or send elsewhere.
I re-reviewed Luno after several days of using it and gave it 5 stars. The app works perfectly as intended. After doing a bit of research I found their transaction fees to be ok. If only the bitcoin SEND function could let you choose a low-priorty mining fee. I do not mind wating for bitcoin to be delivered if I am sending it to one of my own private wallets.
A really well presented app with extremely easy use. The biggest issue with it would be non-instant bank transfers but that is to be expected. Wish I had something like this for Ether aswell, well done Luno
Worst app ever. I sent them 10000 docs, probably THEY cant read french that is why refuse to verify my account.
In 3.3.2 (2017-08-04)
• New launch screen
• Onboarding improvements for Europe
• Updates to support basic BCH wallet
• Bug fixes and performance improvements
Thank you for your feedback so far. If you have any suggestions please visit luno.com/help
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