2.21K reviews
Content rating
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About this app

The official Cap Metro App offers customer quick trip planning tools, online ticketing, real-time arrival information and other great features to make riding easy. Whether you’re at home, on the go or on the bus, pull up the app to access the Trip Planner tool and easily buy tickets. Not sure how to get there? With schedules and route maps offered in the Cap Metro App, you’re only a click away from your next trip.

-This app requires Android 5.0 or higher. We recommend using Android 8.0 and higher to take advantage of all the app features.

App Features:
- Buy tickets for Local, Premium or Commuter services. Eligible customers can also purchase MetroAccess and Reduced Fares.
- Trip Planner feature plans a customized itinerary based on your starting and ending locations. Save favorite trips for easier planning.
- Schedules available for all routes in the system.
- Route Maps viewable by service and route number.
- Next Departure features allows you to find the next bus near your location.

If you use a Reduced Fare ID Card, you must first visit the Capital Metro Transit Store (located in downtown Austin at 209 West Lavaca, open Monday – Friday 8:30am - 4:30pm) to have a Capital Metro representative activate the reduced fare purchasing option on the app.

If you are a MetroAccess customer, you can register to purchase MetroAccess passes on the app by calling MetroAccess at 512-389-7501. Please have your client ID number available and email address used to register your account.

For customer service assistance please contact the Capital Metro GO Line at 512-474-1200 or visit the website at capmetro.org.
Updated on
Aug 27, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted
2.21K reviews
Jim Culbert
August 15, 2022
It does everything it says it will do, eventually. User friendly and will allow you to purchase reduced fare passes now. Reasons it didn't get more stars: 1.) Has a tendency to crash/stop responding but will work upon restarting the app. 2.) Can have long loading times. Make sure to open app before bus arrives at stop. 3.) Scanners on buses can have a hard time reading the QR code. App issue or scanner issue? Not sure. Like I said, everything works, eventually.
13 people found this review helpful
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Andria Rushing
August 26, 2021
For the last few months, this app has been absolute garbage. I've been using it for years without issue until this year. I lost 2 prepaid bus passes after uninstalling and reinstalling the app. When you first open the app, it freezes. If your screen times out when you have your pass open, it crashes the app. And today, I keep getting a lot of error messages. It's getting really frustrating. Please fix this issue! I know your services have been better. I been riding with yall since 2014!
9 people found this review helpful
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Leslie Smeaton
July 25, 2021
Ever since the new update, it crashes frequently when trying to open. Then when I re-open, my monthly pass has a data error & I can't access it so I always end up buying a single or day pass moments before my bus arrives. A waste of money on my end. I take the bus everyday, it's my main mode of transportation to & from work. I am disappointed that capmetro can't resolve this issue, especially with all these tech companies moving to Austin. You'd think they'd be able to make a functioning app.
14 people found this review helpful
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What's new

App enhancements and fixes