CapMetro

Capital Metropolitan Transportation Authority

About this app

The official Cap Metro App offers customer quick trip planning tools, online ticketing, real-time arrival information and other great features to make riding easy. Whether you’re at home, on the go or on the bus, pull up the app to access the Trip Planner tool and easily buy tickets. Not sure how to get there? With schedules and route maps offered in the Cap Metro App, you’re only a click away from your next trip.

Compatibility:
-This app requires Android 5.0 or higher. We recommend using Android 8.0 and higher to take advantage of all the app features.

App Features:
- Buy tickets for Local, Premium or Commuter services. Eligible customers can also purchase MetroAccess and Reduced Fares.
- Trip Planner feature plans a customized itinerary based on your starting and ending locations. Save favorite trips for easier planning.
- Schedules available for all routes in the system.
- Route Maps viewable by service and route number.
- Next Departure features allows you to find the next bus near your location.

If you use a Reduced Fare ID Card, you must first visit the Capital Metro Transit Store (located in downtown Austin at 209 West Lavaca, open Monday – Friday 8:30am - 4:30pm) to have a Capital Metro representative activate the reduced fare purchasing option on the app.

If you are a MetroAccess customer, you can register to purchase MetroAccess passes on the app by calling MetroAccess at 512-389-7501. Please have your client ID number available and email address used to register your account.

For customer service assistance please contact the Capital Metro GO Line at 512-474-1200 or visit the website at capmetro.org.

Ratings and reviews

my app is constantly crashing in the background making my battery die faster. I end up putting it in a "deep sleep" when I'm not using it. otherwise, I really like that you can upload your pass to the cloud and I don't really have any other issues. I just hope it starts working faster and stops crashing in the middle of trying to use it at the bus.

Horrendous. Very slow overall, but especially when loading passes, which also glitch in various ways. Bought a pass, could not access it, then it disappeared entirely after visiting the store for assistance. Frustrating at best, dangerous when someone is at a stop at a late hour unable to get information.

For the last few months, this app has been absolute garbage. I've been using it for years without issue until this year. I lost 2 prepaid bus passes after uninstalling and reinstalling the app. When you first open the app, it freezes. If your screen times out when you have your pass open, it crashes the app. And today, I keep getting a lot of error messages. It's getting really frustrating. Please fix this issue! I know your services have been better. I been riding with yall since 2014!

What's new

App enhancements and fixes