
Krystal “Krysie J.” Dephrene
of course they cripple a good thing. The idiocy of removing pass purchases from the app is indescribable. I dont use metro often so I only found out about the app a bit over a month ago. I finally used it last week. The ability to just buy a pass as I was headed to the stop was perfect. we are never allowed to keep even one good thing when it comes to transit.
5 people found this review helpful
Bytemark, Inc.
February 26, 2026
That doesn't sound right! Can you give us more information at customerservice@hrtransit.org so that we can investigate?

n dogg
why take away the ability to purchase bus passes and link them on the app. also almost getting kick off the light rail because the single fare only last a couple of mins, thanks HRT for ruining a great app I would but down 0 stars but there's no option. bring back the ability to buy and link bus passes. worst public transportation I've experienced
Bytemark, Inc.
May 1, 2026
Hello, Can you give us more information at customerservice@hrtransit.org so that we can investigate?

Nobody Odysseus
Monthly fare capping resets at the end of the month instead of keeping a rolling total of the last 30 days, not properly mimicking the paper month passes. If you ride daily, start using this app on the first of the month or you'll end up having paid more.
1 person found this review helpful
Bytemark, Inc.
May 1, 2026
We appreciate your feedback and will relay it to our developers for future releases.