MassDOT BusPlus

Bytemark, Inc.

About this app

The official mobile ticketing app of BusPlus – a program of the Massachusetts Department of Transportation.
The BusPlus app lets you purchase and use intercity and commuter bus tickets instantly on your phone. Here’s how it works:

1. Select your preferred bus operator
2. Choose the type of ticket and quantity
3. Create an account and link your credit/debit card to complete checkout
4. Activate your ticket and show it to the bus driver

An internet connection is required to purchase tickets, but you can use your ticket(s) offline. All personal information and payments are securely transmitted and stored.

Please contact [e-mail] for customer service assistance. Any comments or suggestions you may have are welcome. We are aware of problems with the scanning feature while adding new credit cards, and are working to correct this issue.

Ratings and reviews

App used to have real problems loading up from the lock screen or from app switching, with long delays and false errors about tickets & activation. Seems like yesterday's update fixed all that — except it is asking me to leave feedback at the Play Store every day I use it now. Aside from that, I appreciate having a simple, functional app for PVTA fares, where the alternatives would be exact change or a long trek to a ticket office on a weekday.

This is the worst transit app I've had the misfortune to try and use (and worse than most other apps of any kind, come to think of it). It takes several minutes to load each and every intermediary screen. Never once have I been able to pull up a ticket in able to show it promptly when boarding a bus, no matter how much time I give it. This time, it crashed as I stood there with the poor guy waiting on me to depart. It has crashed my entire phone recently as well. Back to carrying change, I guess