
Jessica Thibodeaux
Service is great. App is horrible. -I will receive endless amounts of notifications leading up to my appointment telling me I need to check-in, though I already have. -When I click on Health>Prescriptions, it's not current. The latest date showing is March, though it's currently June. -When I receive a notification of a message, it never takes me to the message. -It won't stop sending me notifications to rate my experience, yet doesn't give me the option to rate.

Rachel
The billing part of this app is incredibly glitchy. It consistently has technical issues loading the pages and showing me my invoices, or even loading to let me pay a bill. Incredibly frustrating especially since they are 100% paperless and won't mail you any invoices, and the web version is always pushing you to use the app. Make some improvements please.

Travers Martinez
Terrible experience, the PCP they gave me consistently forgot about all the information we went over in the last session. Then would forget to fill my prescription, and even sent it to the wrong pharmacy multiple times. Trying to get in touch with anyone is a process of submitting a message and waiting 1-2 days for a reply, which is usually unhelpful. Do not recommend this company at all.
3 people found this review helpful