![](https://play-lh.googleusercontent.com/a/ACg8ocJ8O8MikREyE3La6aPBqPegUptJtEze4PYgoyzDWmm6dQdkwQ=s32-mo)
Emmanuel Carranza
The app is broken. Can't log in. Can only use if verification code is confirmed and it wont send through either SMS text or email. Can only use the website with very limited use. Can't input my insurance either. The only reason I'm giving 2 stars is because the doctor (which in no way is at fault for this) was very helpful. The chatbot team wasn't helpful either. Just prewritten tips that weren't fixing the bug issue.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXsbxs3FC3VQfOjm0Fa_KeIOo15NLaKBnrPLRK9rRXZOGx3m74=s32)
Kesh the Goblin
App worked great at first. The last three appointments have had technical issues. In both cases, I was left without the ability to reschedule. I reached out to tech support. Had to remove, reboot, and reinstall after clearing data to get it to work again. Could not do this quick enough to save my appointment slot.
15 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJDRiGrTj7y0nWThvbuaqdaoZsEgjYsRA7cAz6VIjDUoAMKKXfl=s32-mo)
Taiylar White
At first, the interactions and the process seemed to be smooth, despite the fact that the app has a hard cut off for your appt (even if the physician is late to the appt). HOWEVER, recently, I had a time-sensitive issue and my messages were ignored, it's been 9 days and I still have yet to have my issue resolved or even addressed. I am not sure if it is an issue with my provider or the app itself, but this has not been a good experience with Healthcare professional. Do not recommend.
44 people found this review helpful