I was using EasyCommute for a while and I booked evening ride for 16 Jan 2017. 10 mins before the ride I called to the number (which I got after booking & it is the only message I have got about the ride) and the driver picks up and said I have already canceled the ride. When I tried to reach the CUSTOMER CARE, no one picks up the call for 9 times. Finally a lady picks up and says "sorry sir, the ride has been canceled". WORST EXPERIENCE EVER.
Totally unreliable service. Cancelled the cab without due notice just before the ride time making it difficult to book any another cab. Poor customer support.
Most unreliable service. Even after confirming the availability of the cab prior a day, cab is cancelled just before ride time. Most pathetic reason you guys provide daily after cancellation is "vehicle Breakdown"
It's a wonderful solution for daily office commuters. I have been travelling from Ecil since past 1 month. Their service is always on time and customer support staff are very helpful. Looking forward for more shuttles in my route.
Thanks for solving my daily travel issues. Drivers are very professional and punctual. Live tracking feature is very helpful and the routes are very well designed. Support team is very responsive.
Have been travelling everyday from LB Nagar to Hitex. Commut has been very helpful for my daily travel. The support team is friendly and very responsive. Probably the best way to travel to work from longer distances
* Fixes issues with confirmation screen after ticket booking.
* Bug fixes
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An application for commuters of Kolkata to know real time bus information.
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