I have been using purple ocean for a while now and they have had a pretty good service in the past. However, the service has now changed. They do not care about customer satisfaction and are very money centric. If you are lucky you get a good reading, however if your advisor does not connect to you, you have lost ur money and they just do not care. I have recommended this app to a lot of my friends, however no more.
It is nice to ask a question and know you will get a reply for only 10$ and if you want another reading it's 5 $ if you ask it within 1 hour if the advisor is still online to take the reading. Things are still unfolding for me to say how accurate they are.
The app is very user friendly and at the time if this posting, no major issues with performance. From an advisor's perspective, great clientele and group to work with. From a client's perspective, lots of amazing advisors that know their stuff.
I like this app.just sometimes it takes awhile to get a reply
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