
Jesi Timpe
If the helpfulness of customer service were improved, I'd give 5 stars. Also, be careful that YOU* add the discount code at check-out, it isn't automatic. Exchanges and returns can be a little tricky. The app loads quickly, stays up-to-date on product availability, has real time delivery tracking and keeps a detailed record of purchase history. Most importantly, 19 out of 20 times the product QUALITY is EXCELLENT, surpassing expectations. Clothing, shoes, bags -ALL are BEAUTIFUL and well made.
2 people found this review helpful

Reyes Espinoza
- Flag inappropriate
- Show review history
gorgeous dresses and bags in design, BUT terrible customer service. My first order has not arrived, but my experience with the customer service team is bad. I ordered many dresses and bags. There is a delay in the order right now of 5 days. They shipped one package with one thing, and the rest of the order comes in another one. The second package is the delayed one. They can't do 2 day shipping as a courtesy for THEIR delay. They can't change the shipping address either. it has not shipped!!!!!!

Small Cat
- Flag inappropriate
- Show review history
Few issues,1. there's no way to cancel an order. Ordered the wrong size?Too bad now you have to wait for the clothes to show up & start that lengthy process of returning it. 2.You don't get notifications for when your item(s) are in your mail box, you have to constantly check the orders page & tap on the item to check. A notification of "your item is here!"would be helpful. 3. you have to put your card details back in for every purchase. its both good & bad no oops purchases but gets annoying.
5 people found this review helpful