The App is slow to log in. The login option is so tiny i can't click it. Make it bigger. Also when I open the app it goes to sign up page, for members it should Go to login page Allow highlight to copy what I need inside the app. I should not be asked to log in everyday.its tedious considering it's slow..Login in once a month is enough.
5 people found this review helpful
27 October 2023
Hi Bonface. Thank you for taking the time to leave your review. We apologize that you had a negative experience with the login process. We would like to invite you to get in touch with us so we can discuss this further and ensure that your expectations are met. Please feel free to contact us via +254729998980. We look forward to hearing from you.
It's the most headache giving app I have had to open an account on. No single step is easy to get by. For a while now, I have been stuck at capturing and uploading my I'd details. Epic frustration of an app.
6 people found this review helpful
23 October 2023
We are sorry that you encountered difficulties during the registration process. Please feel free to reach out to us at +254729998980 for further assistance and we will be more than happy to assist you.
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Edit: Kindly I'm using this app on android 13 yet I've allowed all permissions manually and still doesn't allow sending pictures to the support team. It says I've denied access to photos.
17 people found this review helpful
16 October 2023
We apologize for the experience. Please feel free to contact us through our support number 254729998980 for assistance. We will be happy to help.