
Jon Linford
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I've had to stop the MyDrive part of the app from running and will probably uninstall the app completely as it's draining my battery badly I think it's better to have a working phone for an emergency than save a few quid on my insurance renewal if this is what it's going to do I'm sure it wasn't this bad, about a year ago when I first installed it, but now I have to try keep my phone on constant charge all day. Not good Update 4/12/24: App and phone are already on latest updates available
6 people found this review helpful
Morning Jon,
Thanks for taking the time to leave a review. This is disappointing to see how the app is affecting your battery. Our team are always working on improvements for the app, please ensure this is running the latest update, on your device's most up-to-date software. ~ Aviva Social Team

Robin Wylie
Relatively unsophisticated app. The bit which has a summary of any investments is OK, but the My Drive feature needs an awful lot of work to make it a useful feature. I went for a bike ride, was cycling on cycle routes, but it still thought I was driving and assessed me on that! The phone distraction element just doesn't work at all. If you stop, get out of your car and use your phone in a shop, it incorrectly considers you to be using your phone while driving. Shame, it could be a lot better.
1 person found this review helpful
Hi Robin,
Thank you for sharing your feedback, and this is definitely not ideal to experience when you're riding a bike. Please get in touch with the team here - https://help.online.aviva.co.uk/contact-form. They will be able to log this and provide a resolution.
~ Aviva Social Team

Paul Freedman
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App used to work, but recently, opens, shows interface and one of my policies but then freezes, nothing on screen is active & I have to switch tasks and close it down. So, useless. Edited following response. As far as I'm aware, I'm running the latest version of software, there's no update option on the play store & all phone updates have been applied. So I stand by my previous assessment, it's useless. Update 6 April, cleared cache & data...nothing. Deleted & downloaded again... nowt. Useless!
5 people found this review helpful
Hi Paul, thanks for reaching out. We appreciate the importance of ensuring our app is running smoothly.
Please make sure your device and the app are running the latest updates.
If you still need help, get in touch here š https://www.aviva.co.uk/help-and-support/contact-us/email-enquiries/app-help
Aviva Social Team