Great App Helped me immensely. No need for long phone calls. It is really hassle free. I'm happy with it and do recommend it. One thing though I did notice, is the App couldn't extend my stay twice, even if the sign on the road allows it, and I'm still within the time limits or restrictions of the zone.
Poor response times, late confirmations When I first used the app it was pretty good. Now it's terrible, as it takes forever for their backend servers to respond (nice app, clearly poor IT infrastructure). Having spoken to a parking attendant, it would seem that they also suffer from late notifications that someone has paid. I recommend finding a car park that uses a different system.
Rural area and no data? Screwed Car parks that use this app should have some sort of data booster/WiFi hotspot located within. I have been ticketed for being in a rural area without being able to connect to data,walked away to find a hotspot and came back to a penalty stuck to my car. Other than that, the app works brilliantly and will upgrade my rating upon a response that solves my issues.
Overcharges I *hate* this app. It overcharges (eg. only giving until 7:26am despite having paid the full overnight rate till 8am. Then to top up till 8am it charges for a full 14 hours! Then you have to pay *again* if you want any extra after 8am. And of course you're having to pay a "convenience" fee each time. No response to complaints. Complete rip-off.
Convenient and quick! Saves so much hassle, don't have to try finding change and the way to go in this modern world full of technology. Allows me to park anywhere without worrying about going over on time or not having the right change.
More expensive to park with the app!! How does that make sense. Feels like you're promoting cash parking. Oh but the machines don't give change. Money hungry sly profiteering
General enhancements and bug fixes
PayByPhone, the market leading pay by phone payment operator for parking.
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