The app makes it faster and easier to submit a claim. The only downsides are that it does not tell you if you have a claim pending, I had to log in on a computer to verify that my claims were received.
File a claim Can't contact for questions. Just file and they pay or don't. Same as the pitiful no content website. Not impressed. My previous company was better.
Can't upload a pdf. Had to get my PC In theory, the app does what it's supposed to do. It allows you to create and check the claims but when I tried to upload a PDF file as supporting documents to the claim the app won't recognize it. The app is looking for a picture. I don't see a reason to take a picture of something that's already electronic and it should be able to take it as an attachment. I had to go grab my computer and actually finish the claim kind of defeats the purpose of having it in an app.
Made my life easier This is a great app that has saved me time. I used to have to fax this over or scan and email. Add description, take a pic, and you are done. Ronnie Approved!
Disappointed Use to work good before it was updated...now it keeps freezing and closes out!
Great. Works wonderfully.
• Added ability to view Secure Message Center