Pile of junk. Try to make a payment and it redirects you to a website that doesn't even work most of the time. This app looks like it was thrown together as cheaply as possible by the lowest bidder.
Good app works fine. The only thing I don't like about the app is the ID card. I would prefer to see it fill the screen. That would make it much more readable. i have a Nexus 6P which has one of the biggest screens out there. I can't imagine trying to see your ID card on a smaller screen.
Horrible and incomplete interface Where is the login option? Why can't I make a payment by simply entering my policy number like I can online? What is the point of redirecting the user to the website in order to pay without registering an account? Very disappointing.
Update ruined it! I have used this app successfully for years but the last update ruined it. Past few months all I get is invalid credentials. Website is also worthless as every time I reset my password it fails. The app also needs a major redesign, but I would be happy if it worked at all.
I don't know what is wrong with this app. I never had a problem before but now I can't even log in
Works just fine. People need to learn how to use the app before they complain. Create account on the website then the app works just fine.