1.7
187 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The MyBlue AZ mobile app by Blue Cross Blue Shield of Arizona is designed to help you use and manage your health plan. Whether you’re at the doctor’s office, at work, or out running errands, the app allows you to:

• Access your digital member ID card
• View medical and dental claims
• Pay your bill (for eligible plans)
• See deductibles and out-of-pocket balances
• Search for doctors, urgent care centers, and other healthcare professionals
• Get cost estimates for procedures and treatment

VIEW YOUR MEMBER ID CARD
Forgot your member ID card? View your ID card and share it with your doctor.

VIEW CLAIM INFORMATION
Check the status of your medical and dental claims and view claim details.

FIND CARE
Search for doctors, urgent care centers, and other healthcare professionals in your plan’s network. You can also get cost estimates for procedures, office visits, surgeries, tests, and vaccines. Learn more about treatment options before you decide where to go.

VIEW YOUR PLAN INFORMATION
Easily access your plan overview, deductible balance, out-of-pocket maximums, and more.

PAY PREMIUMS
If you purchased a plan directly through Blue Cross Blue Shield of Arizona or an insurance broker, you can view and pay your monthly premium using your debit card or checking/savings account. You can store your payment card and/or bank account to make paying your monthly payment fast and easy.

CHECK BROKER INFORMATION
If you purchased a plan through an insurance broker, you can access your broker’s name, address, email, and phone number.

CONTACT US
Easily reach a customer service representative or a 24/7 Nurse on Call for healthcare-related questions.
Updated on
Sep 24, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
1.7
187 reviews
Wyatt
January 7, 2021
I've had this app for over a year now and recently it has taken a nose dive. It never recognizes my password so have to reset it every time but I use the same password for each reset and still it won't work the next time I sign in. I hope that the people who have made the app are reading the reviews and trying to fix these issues. Peoples insurance is not something to mess with.
11 people found this review helpful
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Cesare DiRienzi
February 3, 2021
This app is horrible. It just doesn't work. Constantly crashing, password never recognizing. The back button doesn't work: in searching for providers there's if you hit the back button after viewing a provider it takes you right back to the first page. The UI seems reasonable enough, is only or worked.
8 people found this review helpful
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Lynette S
August 21, 2021
Would not recognize any of my 3 email address as "valid". When I tried to pay my 1st premium by debit card, it prompted me to add my name/address, but wouldn't let me go further after putting in the zip. I ended up having to call the 1-800 number just to pay. Tried to look at the deductible, but it says, "An error occurred while retrieving deductibles information." Then I tried going to the "Home" screen, and I was directed to an error page with weird letters and numbers. What a nightmare!!
6 people found this review helpful
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What's new

General maintenance.