We used Buildertrend for our construction company for about a year. Overall the program is pretty good, but the phone app has some big limitations compared to what you can do from a computer. You can't view estimates or proposals without viewing the "full site" through your phone browser and that is not a pleasant experience. Also, in the last month they DOUBLED the monthly fee for the service. It's far too expensive when there are better, cheaper options out there.
7 people found this review helpful
January 11, 2023
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at email@example.com.
I lost several hours work on a lead proposal TODAY AGAIN! l priced out 15+ line items, typed them all up, saved each one as I went. For some reason, my computer froze. I rebooted and went back to the estimate. And what did I find? All my work gone. Why? Because the line item SAVE button only saves between line items. NOTHING is saved to the document unless you end your session and press the final SAVE button. So basically, you have to back out of the document every line item. SO FRUSTRATING.
13 people found this review helpful
December 5, 2022
Sorry about this issue. Please contact us at firstname.lastname@example.org and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.
Love BT, and have become real familiar with the program! I absolutely love the web version, but I'm not a fan of the app. It is definitely improving, I do feel it's getting more and more user friending, for me it just isn't there yet. I prefer the web version, i know it must be difficult trying to condense everything down to create an app that's functional. Will still continue to utilize this service!
32 people found this review helpful