One of the worst online booking app. I am amazon prime customer and regular customer in flipkart and snap deal. But this ferns N petals is worst. Not delivering the product on time. Complaint thrice but no response. Highly recommend to uninstall this app and never buy from ferns N petals. It doesn't owe a single star. Customer should case them on consumer's forum.
Very bad service.old and stale cake. Poorest of all cake. They should be banned of making cakes. Shame on you ferns and petals. After 2 hrs of rigorous follow up and 24 hrs before ordering cake reached late and customer service guys have no clue .Super idiotic service. Beyond recoverable service. Once I. A year birthday comes and was ruined by such ser ice. Very annoyed .
On 9th I ordered for a cake n a plant for my friend on her birthday, which was supposed to be delivered by 2100 hrs (9am to 9pm) it wasn't delivered till 0000 hrs. When i called help desk, they didn't give me a proper reply, they wasn't sure what time it's going to be deliver. What a poor service you have, A waste of time and money, I want my money back.
Worst service ever. Paid the full amount and received only part of the order. I was supposed to get 4 rakhi instead of which I got only one. All customer care executives are busy in calls. Very bad. I have been ordering on fnp for the last 4 years and I have never expected this from fnp.
I ordered roses n cake today ie. On 27.july.2017 for my younger sister-in-law with a personalized message. She received the gift today and was crying and said so many good words. Such an emotional moment. Speedy delivery and awesome service.
Don't trust this app. They can easily spoil your surprise. Neither they deliver in time nor the date. Then they give lame excuses. Hated it. And thanks for spoiling my surprise.
Welcome to the updated Ferns N Petals APP.
We have a bunch on new features for you:
- Check availability of the product based on area / city or pin code
- Easier International product selection
- Selecting same address for multiple products made easier
Apart from these we have done critical bug fixes and speed improvements to make your experience better.
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