Rubbish app and service confirmation was done one day in advance for International delivery by first half of Day. On Delivery Day checking status was bluntly told it will reach by 9pm. do not worry. The representative stuck to her words and did not wish to call their International partners and get back with correct status.
Now you have started deleting my comments too on this wall great. Pathetic service. Cheat on customers by charging huge prices but delivers at wrong timings. Wasted my money via sending gift by this. Please dont use this silly app. Customer service is pathetic. Moreover they have started?deleting my posts at this comment section. How low can you go fnp. Oder no 4376000. Mind you I will comment everyday as your deleting the bad reviews. Will not stop till you acknowledge
Service was good, on time, flowers were good too. But I think card was not up to the mark. When you write message on card you don't put the code number of card on that page itself. Put it at the back. And it was just an A4 size sheet stapled there. It didn't look good. Please take care of it next time. I really hope it'll get better next time.
1. Rates are good but could be better 2. When tried to login, no option to reset the password, coz when used the option to reset password, OTP received was already expired. 3. I think you're trying to get Facebook access to users as from Facebook you didn't even ask for any password or anything. The login process made it a pathetic experience. The moment I find any other competatnt option, I'll switch over. But this is my personal opinion.
Ordered a terrarium but ended up getting a weird looking plant in a pot. I had given this app 5 stars earlier but ended up changing it after this recent experience. Very disappointed! Order number - 4164782
Ferns and petals on their app has a faulty payment window. This is from the last 1 year I face when I have to pay for the product the payment never goes through . It's a total waste of time and insensitive attitude of the company towards people's time. Everytime someone will call and make you redo the whole process and you have to give out all sensitive information over the phone . Best is to start a phone delivery service and shut your app service
Welcome to the updated Ferns N Petals APP.
We have made a few changes in the app:
- Paytm issue resolved
- Products not available will show out of stock now
- Microsites wil now work in the app
Apart from these we have done critical bug fixes from previous versions and speed improvements to make your experience better.
The best app for ordering flowers, cakes, chocolates, gifts anywhere in India.
Order cake and flowers for delivery across India. Send flowers, cakes & gifts