You can access on-demand information and real-time services, including:
• Shore Excursion Previews and Bookings
• Restaurant Information with Menus and Bookings
• Account Review
• General Information, such as Onboard Services, Spa Services, and Shopping
• Daily Activities
• Cruise Rewards Information
• Messenger/Phone Features with Other Guests during your cruise (Nominal One-Time Fee During Cruise)
• Phone Calling with Family and Friends Back Home (Nominal Per Minute Fee During Cruise)
Three Stages: Countdown…Connected…Registered
Norwegian iConcierge works exclusively on board Norwegian Epic, Norwegian Breakaway & Norwegian Getaway. Once you download the app, input your cruise date and a countdown timer begins. That’s how you know you're in business. Be sure to enable push notifications when you download the app if you’re interested in using the phone and messenger features.
Once you are onboard, access the Norwegian iConcierge app for step-by-step instructions on how to connect. The Norwegian iConcierge features will activate after you board Norwegian Epic, Norwegian Breakaway or Norwegian Getaway, and connect and register your device.
Norwegian iConcierge never sleeps, and with so many ways to play on Norwegian Epic, Norwegian Breakaway & Norwegian Getaway, you may not either.
See you on board!
*There is no charge to connect to the ship’s WiFi network to use Norwegian iConcierge services. Separate WiFi Internet access is available at a nominal charge.
To reach guests who are sailing onboard Norwegian Epic, Norwegian Breakaway or Norwegian Getaway using the Norwegian iConcierge Phone Feature, please call: 1-877-308-5605 (Toll-Free, US Only) or 305-400-4629 (Local or Outside US), select the ship the guest is sailing on, and dial their stateroom number or their direct extension…
Cruise Ship Tracking
And Much More
Don't wait to start your vacation. Download the app, enter your itinerary and see who you'll be sailing with. Meet others on your sailing before ever boarding. Explore deck maps and ship locations (bars, restaurants, show venues, etc) in preparation for your trip.
The app will also work while on board - no Internet required! This is the only cruise app that lets you access features while offline. You can sit poolside on the Lido Deck while exploring your next port of call. Wander the ship's levels while using deck plans in your device without added expenses.
You'll find all itineraries and detailed information for all of the following cruise ships in the app:
Included Norwegian Cruise Ships
Pride of America
NOTE: Ship Mate is not affiliated with or integrated with Norwegian Cruise Line or ncl.com.
Encuentra tu crucero ideal seleccionando fechas, compañía, destino, origen o barco.
Para cada crucero, podrás visitar fotografías de las instalaciones, camarotes, comentarios,
Además podrás solicitar un presupuesto totalmente gratuito.
Reservas en el teléfono 900 818 062.