The app was great before the update. I haven't been to the office in over a year because I could do everything from my phone. Now I can't log in, report a power outage and my street number is wrong and it won't pull up the right street address when I enter it.

This is terrible. It keeps reporting my status that power is on, but power has not been restored. After reporting, status shows power is off, but quickly changes to power is on (it's not). Buttons are unresponsive. Some menu items are unresponsive. No refresh on status page. Not well designed.

If I didn't know that Ga Power was a utility with no competition I would have guessed after trying to use this app. It is slow and gets lost frequently and requires a new login each time you open it. The website works better.

Old version was better. Not sure what updates were done but this app won't even go past the beginning loading screen. I really don't like using GA Power website, but will go back to it for now till this is fixed.

Can't even log on. Downloaded it because their website keeps saying my power is on (it's not) and I can't reach an actual person. Hoped the app would help but noooo

Was never able to get it to any screen. I waited and it never loaded. Uninstalled.. Go back to online page.

I wish you could use your fingerprint to sign in.. I hate typing in my password..

Guess these utilities bribe local/state politicians to maintain monopolies and continue to provide bad service to customers and get away with it.

For paying bills, etc it works well

Fix the pay now button!

Can't even open

It stinks

Great app from GeorgiaPower This app is a blessing if you don't want to have to login to main site. I just for the first time had trouble with the app but all I did to correct the issue was to uninstall then reinstall the app. This presses to less then 2 mins. Other then this one issue I have never had a problem with this app in the 3 years I've used it. Thank you Georgia power for this app!

Apps are not websites This app is simply their website repackaged as an app. If the website was excellent, the best the app could be is OK. However, a poor website made into an app is a (cheap) recipe for a terrible app experience. This app is proof.Given that mobile networks operate when power grids do not, creating something that worked specifically for mobile would seem to be a great opportunity to provide amazing utility (no pun intended) during power outages, which is exactly when I've been trying to get value from the app.

Broken app Won't even get to login screen. Says I'm not connected tmttgd internet. I tried mobile data and wifi... all other internet usage is fine. Really needed this app for access to pay my bill when the website was down. Disappointing. Uninstalled immediately.

Georgia Power App When I first downloaded this app, I was able to make payments to my account, instead of going online. For some time, when I go to the app to make a payment, I end up having to go online, because the app freezes. This problem needs to be fixed, because there's no need for an app that's totally useless!

Some tabs are slower than others This app seems to work fine until I try to press pay my bill or view my balance...it never takes me there; it starts to load and then never goes past that. Needless to say I can't use this app for the point intended, to pay my bill. :(

Overall, it's a good app. However, a couple things I would change: (1) after making a payment, once the close button have been pressed, the screen should go back to the home screen-- instead, it takes customers to an error page and (2) it would be nice to save a payment method, like card info, besides bank account info.

Too slow This app is running too slow and is. inefficient. Please fix the speed of the app. I had to use chrome because the app wouldn't load any pages

Nothing special. It is simply loading the mobile site. Not that great but I can't complain. Its nice to have even if a bookmark shortcut would do th same.

This isn't an app. This is similar to the mobile app. My meter on the side of my house is smarter than this so-called app. Why not take that doubled summer rate and actually create an app to help track daily usage or receive alerts if you use more power than usual.

Not dependable Have to go to the website. This app doesn't open, or is just very slow.

No longer active Seems like you have to go online on your phone or computer to use this. The mobile online site is exsactly like the app. Think of it like your saving space on your phone I guess.

After i updated the app it won't open. It shows the Ga Power logo and then just a white screen. Deleting this app. I am very displeased because i dont have a Ga Power building where i live and the app was how i paid my power bill. I hope when i move i can have Habersham EMC instead of having to deal with this bullsh*t.

Worked great before it quit working but now it won't let me even get to the log in screen. Done everything I could do to fix it but still won't work

Doesn't work anymore Idk what happened but all this app does now is load and actually never loads. Just constantly spinning as if it's trying to load.

Payment screen After making a payment, you're stuck. The "close" button doesn't work. Forced to press back forever. Fix!

No notifications. No alerts. Probably not secure. You can 'pay' your bill if you allow GA Power to access your checking account, cuz it's 1994 or something, but no secure modern payment options are available. Payment by credit card or PayPal, venmo or Android Pay are not available. Ok, you can pay by credit card for a fee, cuz again, it's 1994. The app itself is just a crappy mobile version of their dated webpage. This can't be secure, but what other option do you have?

Won't work After the last update the app stopped working. After I put in my login information, it loads unstoppable.

Doesn't work anymore...all it does it load...idk what happen...could you please fix it...it use to work. Just wasted space now.

When I power up the app it just shows a blank white screen. My mobile data is fine. Please update!

Constant errors Never loads, constantly have run time errors

Not helpful App will not open even after it updates. Haven't been able to use app for months.

Doesn't work Once I try to log on it goes to a blank screen that I can't get out of unless I shut down my phone. Uninstalled.

I haven't had any problems other than me having to reset my password each month.

Doesn't work Just downloaded it. It says that I am not connected to the Internet. Everything else on my phone that connects to the Internet works just fine.

Once the app updated, I am not longer able to make a payment. The local office has closed down, please fix this. You are only given a white screen.

Don't bother After installing this app want work right, while trying to paybill it want load page, tried reinstalling still didnt work. Dont bother to install app!

It always lets me get to the part to enter my card information so I can make a payment, then jumps back to the previous page!! I'm so aggravated with this app!

Payment Keep my payment info on the app. I get annoyed having to continue every month grabbing my card to re-inter all the info that i put in last month.