RideControl App

GIANT MANUFACTURING CO., LTD.

About this app

The Giant RideControl app opens up the world of connectivity for your Giant E-Bike. The app allows you to connect your phone with your E-Bike, giving you the ability to keep your E-Bike up to date, to customize your motor setting and use your E-Bike display for navigation.

E-Bike customization
The Giant RideControl app lets you customize the motor settings the get the most out of your rides. Match the motor settings to your riding style. You can choose for more power and aggressive performance for a quick blast. Or turn it down a notch to make it more efficient for your long and epic adventures.

Navigation
Use the RideControl app for turn-by-turn navigation specifically designed for the bike. If your E-Bike is equipped with a compatible RideControl EVO display you can synchronize turn by turn navigation to your display, so there is no need to keep your phone at hand.

Record your Rides
Record your rides in detail and share it with your friends. You can choose to synchronize all rides with Strava or manually upload to social media.

Ratings and reviews

App hasn't worked for months with zero updates. Have posted and posted every month for 4 months and still cannot login. Now requires login to do anything and it won't login. Opens web page in chrome browser, enter credentials, says sign in successfull, then goes back to the login screen in the app. Completely unusable now. I will never buy anything from Giant ever again. This bike has been nothing but problems. It tells you something about a company with so many bad reviews and no updates.

I would like to give this app zero stars but can't. The app does not record any rides with my bike and I have been InTouch with customer support that many times and still not fixed. This issue has been going on for nearly a year. I have found that if you use an apple phone it works fine but not an android! This is not great service, I wish I had gone to a different manufacturer now🤑

The app will not launch without an Internet connection. I had the app paired and connected to my bike before I left for a ride. Got to the trail, didn't have cell phone service, and was unable to launch the app to connect to the bike. Totally unable to read out bike diagnostics or tune the sync drive motor offline. Please fix! Tip: I downgraded to v1.22.0.11, this version works offline, but you'll have to make a separate account for it.

What’s new

In this update we have improved safety quality.

We are committed to continuously improving this app with regular quality enhancements.