I can't get into my account every time I try to login it takes forever to load and I get an error pop up. I already uninstalled this app 5xs and still cannot get it to work. I had this all for over a year got the automatic updates set so the app is upto date so why is it not working?? The website isn't even working to help either eeerrr frustrated!!!
The app will not let me get past security question. Keeps saying an error has occurred please try again later. Try going to the website and it just sends me to the main H and R block page where it does not have the emerald card account log in anywhere. Very aggravating. I wouldn't even be still using it if my tax preparation guy would put my state refund in the account. He put my federal in the correct account. After this year never again!
Since the new year I have had a horrible time logging into my account. It wont let me get passed the login screen. Doesn't say error or anything. I used to love this app. H&R block get it together man. Sucks when you rely on something that is this faulty. Seems like everyone else is having the same damn problem too. 4.1 star app rating is going down, down, down!!
Terrible. You have to use a 3rd party service to pay. Why can't we just use a debit card and pay the balance? They make it 10 times harder than it needs to be. They wont even let me pay off my balance because my card expired months ago and they want to issue me another card... I DONT WANT ANOTHER CARD! I WANT TO PAY OFF MY BALANCE AND NEVER USE H&R BLOCK AGAIN!
Emerald Card Helpful for basic functions. In this era of advanced apps, why do we still need to go to web site for most transactions? Why do you keep Debit Card Funding on the menu, when the feature was never and still isn't available? In terms of functionalit vs other apps, 40% approval rating.
Hasn't worked for a month This app has not worked for over a month despite multiple attempts to uninstall and reinstall it. I cannot even log in to check my balance. I cannot check my balance online either. Will be taking my funds to another financial institution
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