The app will not let me get past security question. Keeps saying an error has occurred please try again later. Try going to the website and it just sends me to the main H and R block page where it does not have the emerald card account log in anywhere. Very aggravating. I wouldn't even be still using it if my tax preparation guy would put my state refund in the account. He put my federal in the correct account. After this year never again!
Emerald Card Helpful for basic functions. In this era of advanced apps, why do we still need to go to web site for most transactions? Why do you keep Debit Card Funding on the menu, when the feature was never and still isn't available? In terms of functionalit vs other apps, 40% approval rating.
Hasn't worked for a month This app has not worked for over a month despite multiple attempts to uninstall and reinstall it. I cannot even log in to check my balance. I cannot check my balance online either. Will be taking my funds to another financial institution
I'm sure it could be okay, if it would even let you log in, all it ever says is there was communication errors. Trash, expected better from an app that is the only way to manage my tax return
Every time I try to log into my Emerald card, all I get is "an error has occurred. Please try again." I can't access my account online anymore via the website, balance notifications via text don't work now, so it seems you have to download this sucky app to be able to just find out what your balance is. This is beyond ridiculous.
Absolutely worthless. Impossible to use without getting the hrblock account linked. That is impossible because of questions that can't be answered required to link my in office info with the website account. What was your phone number 14 years ago? Then immediate lock out after 2 failures to guess.
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