Incredibly Frustrating For a large company this app is ridiculous. Errors all the time. Doesn't retain info and then crashes. Like many of the other reviews say, this would be so useful if it functioned. Don't offer a broken app. Poor show on Hartig's part...
Ok so I had downloaded this once before I can't remember the reason I erased it from my phone I think it was because it was interfering with my phone but anyway I just redownloaded it again and come to find out I can't remember my username I'm sure my password is correct but there's no recovery option so the information I already had from the previous is gone. I can't make a new one with the same email because it says the email already exists. Very irritating!
Keeps failing I need to reinstall it and add prescriptions every 3-4 times I use it. Now it is locking me out so I need to start a new account. Easier to call in meds.
Lately listing all scrips as invalid Latest update caused all of my prescription numbers to be listed as invalid, even after deleting and re-entering the information. I called pharmacy for refills, and the prescription numbers have not changed. Just now got the "invalid" message when trying to enter prescription numbers again. Please work on this app; the point is to be able to use it INSTEAD of the phone system. Thanks.
If this doesnt get fixed by March I'm going to transfer everything to Walgreens. You have no idea how frustrating this is. I never have time to call the pharmacy to refill prescriptions when they're open and idk my rx numbers for my pills. The app wont let me add any prescriptions to my list. Says all numbers are invalid! There hasnt been an update in 2 months and im not the only one having problems! FIX IT!
Why is this app even on Google Play? The Hartig Drugstore mobile app never even opens up for me. It is pretty pointless to even have the Hartig Drugstore mobile app available if it's not going to be able to function properly. Especially when people are trying to get prescriptions refilled. What's the point of having an app available if it's never going to operate properly?
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