Hellenic Bank

Hellenic Bank Ltd

About this app

Simple, smart banking wherever you are.

• Biometric login
• Contact Pay - Easy and instant payments to your smartphone’s contacts, from your Hellenic Bank accounts
• Seamless approvals - No more 8-digit SMS OTP! Approving transfers are as easy as a fingerprint or a face away

Banking made simple
Keep track of every transaction that comes in and out of your bank account or get a daily balance every morning with real-time push notifications.

Protecting you is our priority
Biometric identification and advanced 3DS Secure technology so you can rest assured you’re safe when making purchases in stores and online. Always in control with full access over your cards and the ability to freeze it in case it’s missing.

Ratings and reviews

Very simple (in not a good way). Guys, there is one important issue that could be fixed easily. If I use android phone with fingerprint under screen, and I accidentally swipe down ability to use my fingerprint to log in, it won't ever come back. I have to restart the app, to use my fingerprint. (For sure, you can use passcode, but if person doesn't remember it, it becomes complicated)

I had the same issue with the error "Enable your WiFi or mobile data" and couldn't login, which was quite inconvenient as I always had to use my PC. I thought the issue is with the app, but it turned out to be my phone settings. After sending an email, I received a call by their support dept and here is what she mad me do: make sure the time and time zone is set to automatic, then go to Apps > Hellenic Bank > Storage and clear all data and cache. Works perfect, 5 stars for the prompt support!

Not user friendly, outdated interface and to top it off, i can't even access my account. Everytime i try i get a message "we are facing connectivity issues right now etc". I used to be able to log in and i still am via the website, however they seem to not care about the app's design, usability or maintenance, hence the one star review. P. S: 1) same things apply to the website except the connectivity issues 2) would switch to another app but don't have that option

What's new

The newest version of the app includes the following:
- History of withdrawal requests on notice accounts
- Provide withdrawal notice request on notice accounts
- A number of bug fixes and improvements