Although I'll have my loan paid off this month (April 2016), I open the app and it tells me I'm using an unsupported our out of date browser. This is very comical and I'd even say insane since I'm not using a web browser but an app. Thank goodness I'm making my final payment so I'll be able to off load this app from my phone.
The problem is how stupid college loans are, not the app. Charging more than an average year's salary for college loans? That's crazy, I actually regret going to college because of it. But yeah, at least I can pay all my money to the department of Ed efficiently with this app. Gotta pay it before it grows.
Terrible I tried probably a dozen times to apply for income driven forbearance and it would constantly take me out of the application to a different link and I'd have to start all over. I eventually opted just to use their website. The app has potential but needs a LOT of work.
Garbage app. Robot on phone is beyond awful. I'll pay my debt but you guys run a shoddy organization. Should have known the second a robot started demanding info without the option of speaking to a human.
Error messages! I've been using this app to pay my loans just fine for over a year now. All of a sudden you made some update and it won't even load the login page. WTF PLEASE FIX.
what's well. Don't understand the issue others have especially since you can go to the browser and do everything on the computer. I use the app for convenience of knowing the due date/make payments not for anything else. I use my PC for the rest.
Improvements to the login screens
Calculate Monthly Loan Payment or Affordable Price for a Car or Truck Purchase.