Very good service of netmeds. I booked my order on 6 Dec and delivery date was 12 Dec but I got on 9 Dec so I want to say that ur service is good but ur cod charge and delivery charge is not appreciate because I buy with 1mg where minimum value will be 200 then I got free delivery charge and cod charge is not issued there. I got one issue with you that I ordered dettol hand wash liquid bottle but I received pouch. Thanks to deliver with delhivery courier because they delivered on early. Requested for free of cod charge and delivery charge should be free on minimum 300 rs. Thanks
Always gets logged out. Always needs to apply for same voucher it should give drop down menu for vouchers to add. As there are very less vouchers available on site. The prescription are not needed for same medication and when you order it again the same medication then it will hold your order for prescription. Very strange.
Very poor service. I had ordered medicines on December 1 and the delivery date was 7th December which was the maximum date. The product was reached 2 my city on 5th of December and on 7th of December they are saying that sorry we can not deliver it today and you will have to wait for more days. What the hell they are doing. To deliver a product in just 10km distance, will it really take 3 to 4 days. Hated netmeds.
Positives : quick delivery after payment, cashbacks and discounts, quick approval of prescriptions and easy to use app Negatives : Availability of all medicines is an issue mosttimes, if a change in quantity is made through customer care, the updates are not reflected in app and only the payment link is sent to mail. No auto intimation once the medicines are available, customer data security is an issue as well as I am often sent soft copy of medicine receipts of some other customers and sometimes wrong hard copy of receipts too.
This was my 1st order I placed the order around 12pm at 2pm I called the customer care I asked Shiva customer care executive from Chennai when my order will be confirmed he said today is Sunday it takes 1or hours to confirm the order I said other apps are giving 60mins delivery he directly said should I cancel your order or keep in waiting I said him to cancel the order really disappointed with the service and with Shiva customer care executive from chennai.zero customer focus.
Very Very Very Pathetic Service. Ordered Medicine on 2/12/17 and its 7/12/17. Better to purchase from nearest chemist shop.
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