This is the worst app I have used in my life. It actually is very concerning because the app misses messages from patients and ancillary staff and does not send them to the physician. It is leading to compromised patient care and is very dangerous. We were forced to use this app in our hospital because it was an admin decision. Do not use this app unless you are forced into it like I was. It will make your like miserable and will compromise the care of your patients.
Crashes all the time and does not notify reliably.
Does not notify me reliably. Sometimes by push alert, sometimes by phone call. Sometimes 30 to 45 minutes after a message. Help desk has not been able to fix the problem.
PA Piece of crap that goes down.
Very unreliable and it is constantly crashing
All promise and no delivery PerfectServe reps over promised and underdelivered. They promised full functionality similar to our practice's previous voicemail communication system but with improvement. PerfectServe is harder to use and, most importantly, takes longer to communicate to my colleagues. Don't believe the hype. Stay away. Wish we could go back but hospital will not let us...
Bug fix for schedule entry issue