Helps keep and you your family safe and get help whenever you need it.
LifeFone’s Family Guard™ gives you you all the benefits of LifeFone’s Mobile Alert - a personal panic button on your cell phone - plus it lets you monitor real-time locations for up to three family members. It provides added peace of mind by giving you location tracking and arrival alerts for your loved ones.
The LifeFone’s Family Guard™ App is intuitive and easy to use. You get a personal panic button, along with tracking of up to three family members. When you need help, just press the panic button on your app, and it connects you to the LifeFone call center, where professional call center operators in the U.S. are standing by 24/7, ready to assist you. You don’t have to carry a separate device; it works as an app on any Android or iPhone. Using your cell phone coordinates, we can quickly identify your location (often, more accurately than 911). Coverage is nationwide with two-way audio.
LifeFone’s Family Guard™ provides you with a portal to manage your account. You can also manage your account and keep track of your loved ones right from the app on your smartphone.
The LifeFone Family Guard™ App provides four modes of assistance while preserving your privacy. LifeFone only sends tracking information to our U.S. based call center when you activate the app to get help.
1. Location Tracking – You can monitor the locations of family members right from your phone or from the Family Guard™ portal on any web browser. Have more than three people to monitor? No problem. Just call us at 1.800.882.2280 to upgrade your account.
2. Panic, when you need assistance ASAP. A trained operator in our call center will verify your location and dispatch assistance. The LifeFone system can identify the appropriate emergency response center based upon your location, eliminating delays in notifying emergency responders. In addition to notifying emergency responders, our call center can also call the people on your personal responder list or notify via text message based on your emergency response profile instructions. NOTE: We will assist you whether or not you are able to communicate directly with us, and we will have an audio connection to you once you activate the app.
3. Concern - This mode provides you with a virtual escort service. An operator will stay with you on your Smartphone, communicating with you until you are safe and feel secure, standing ready to summon help if needed.
4. Medical - This mode provides assistance when the user is the most vulnerable. Use it if you have any medical emergency. Users that have preexisting conditions, such as heart conditions, diabetes, high or low blood pressure, allergies such as peanut, bee sting, shellfish or any other condition that may impede the user’s ability to communicate, will not need to speak to get help.
You can customize your app to meet your family’s needs. For example, for adults and children old enough to understand when and how to use a panic button, you may choose to upgrade your account to give the people you are tracking the added protection of their own personal panic button on their smartphone app. And if you have more than three family members to track, you can add them, too.
To activate your LifeFone Family Guard™ App or for more information, please visit www.LifeFone.com, or call us at 1.800.882.2280.